Terms & Conditions; Retro Photo Booth
Booking confirmation
A booking is not confirmed until the client provides all details for the event, pays any costs outlined under ‘payments’ in these terms and conditions and receives confirmation of the booking from The Creative Bunch.
Payments
A non-refundable deposit of 50% of the booking cost is payable upon booking. The booking is not confirmed until the deposit is received by The Creative Bunch. The balance of the booking cost is payable 14 days before the client’s event. If the balance of the booking cost and the bond are not received more than 14 days before the event date the booking will be cancelled and the client will forfeit the deposit. If the client requests use of The Creative Bunch services in excess of the time noted on the Booking Agreement, this will be billed at $150 for each additional hour or part-hour.
Access, space and power requirements
The client shall ensure a safe and appropriate environment is provided for The Creative Bunch to operate its equipment. The client must ensure:
A space of 3m x 3m or more
Access to 240v power within 5m of The Creative Bunch Photo Booth equipment
All doorways and access paths are at least 80cm wide
Access to an undercover area, if an outdoor event and there is any chance of poor weather
Set up and pack up of the photo booth takes place outside the rental time. Set up takes approximately 15 minutes whilst pack up and removal takes approximately 30 minutes. We will arrive at the venue and start setting up 30 minutes before the booking time. If set up or removal is required earlier or later than the time you booked idle time may apply ($50 per hour). A survey of the event location may be required if The Creative Bunch does not believe the available space is suitable. This survey may incur an additional fee of $50. The client is responsible for paying any charges imposed by the venue or required to access the venue. These charges may include, but are not limited to, parking and electricity.
There must be parking available for our company vehicle, any associated costs will need to be met by the client. There must also be easy access to access and egress for our staff. Additional costs may be incurred should the attendant not have easy access to the venue.
Changes and cancellations
Requests for changes of the event date must be made at least 30 days before the original event date. A date change is subject to availability and receipt of a new Booking Form. Date changes will result in a $50.00 change fee. All cancellations will result in the client forfeiting the deposit. However, if The Creative Bunch is notified of cancellation more than 30 days before the event a credit to the value of the deposit will be provided, to use for any future booking made within 6 months of the date of cancellation. Cancellations made within 30 days of the event date will result in the client forfeiting all payments made to The Creative Bunch. The only exception is the bond, which will be returned to the client within 5 business days after the date of cancellation. The Creative Bunch can cancel any booking at any time. If The Creative Bunch decides to cancel a booking, all payments made will be refunded to the client.
Damage to equipment
In order to prevent damage to equipment, The Creative Bunch reserves the right to deny service to any person. If circumstances arise where a threat or implied threat of harm, damage or violence is posed to The Creative Bunch staff or equipment, we reserve the right to cease providing services. If the client is able to resolve the situation within 20 minutes The Creative Bunch will resume services. If the situation is unable to be resolved The Creative Bunch will not resume providing service and the client will not receive a refund. The attendant may also need to shut the photo booth down for a short time if more photo paper needs to be loaded. Any damage to The Creative Bunch Photo booth equipment during the event, caused by the client, client’s guests or any other person in attendance at the event whether invited or not, will result in the client paying the cost for repair/replacement. This will be deducted from the client’s bond (If Applicable). The client is liable for extra costs if the cost to repair/replace is more than the bond.
Use of images
Upon accepting the terms and conditions the client thereby gives permission for all photos taken during the event to be used on The Creative Bunch website and other promotional material if required.
Indemnity
The Creative Bunch will not be held responsible for any circumstances outside their control. This includes, but is not limited to, fire, riot, civil commotion, accidents, acts of nature and equipment failure. If such circumstances arise all reasonable efforts will be made by The Creative Bunch to provide service or find a suitable replacement service. If this is not be possible the client will receive a refund of all payments received by The Creative Bunch for the booking. The client agrees that in all circumstances The Creative Bunch is only liable for the amount equal to the booking cost and not for indirect or consequential damages
